Peoplecert has recently announced the launch of the new ITIL® 4 certification scheme in Q2 and Q3 of 2023. The new modules include ITIL® Overview, two ITIL® Extension Modules: ITIL® Specialist Business Relationship Management and IT Asset Management, ITIL® Practice Manager, and ITIL® 4 Master designations.
*要獲得實踐經理稱號,候選人必須獲得 ITIL® MP CDS 證書和任何五項基於實踐的認證,無論是單獨的還是作為三門預捆綁課程之一。這些可能包括 ITAM 和 BRM 擴充模組或實踐經理軌道中的任何實踐。
**ITIL® 4 Master 將授予獲得實踐經理 (PM)、管理專業人員 (MP) 和策略領導者 (SL) 頭銜的候選人。
ITIL® 4 Overview
ITIL® 4 Overview is a new module that will provide an easy entrance to the world of Service Management based on ITIL® 4. This module is intended for senior management and pre-foundation employees, it is the first ITIL® module that does not require examination.
ITIL® Practice Manager
ITIL® Practice Manager is for any professional who wants to prove and validate their skills in the specific practice area. The combined practice workshops are for professionals aiming to establish a good cross-practice collaboration and effective service value streams. Learners can choose to go for 1 day training per individual practice or for 3 days per combined (5) practice workshops. “Monitor, Support & Fulfill” is already available, and other two combined practice workshops will be available in Q3 2023.
So, how do you achieve ITIL® 4 Practice Manager designation?
The first thing you will need to do is to pass ITIL® 4 Foundation certification, then you will need to pass ITIL®4 Create, Deliver and Support certification, because that is also a prerequisite and then you will need to pass any Five ITIL® practice certifications shown below.
Obviously, if you already have ITIL® 4 Managing Professional or ITIL® 4 Create, Deliver and Support certificate, you will only need to pass Any five practice-based certifications, either individually or as ONE of the three pre-bundled courses. These may include the ITAM and BRM extension modules or any practices from the Practice manager track.
ITIL® 4 Master
ITIL® 4 Master is the highest designation in the ITIL® world. There is no additional exam for ITIL® 4 Master. ITIL® 4 Master will be awarded to candidates who achieve the Practice Manager (PM), Managing Professional (MP), and Strategic Leader (SL) designations.
To learn more about ITIL®, click here.
ITIL® 研討會
ITIL® 4 基礎
ITIL® 4 Foundation 提供了將 ITIL® 嵌入日常工作實務的基礎知識。
ITIL® 4 管理專業認證流
獲得管理專家稱號將為您提供成功運行 IT 支援的產品和服務的基本技能。
四個專業管理模組是:創建、交付和支援;推動利害關係人價值;高速 IT 以及指導、規劃和改進。
ITIL® 4 Strategic Leader Certification Stream
ITIL® 4 Strategic Leader (ITIL® SL) is a stream of two modules that are part of ITIL® 4, the next evolution of ITIL®. The two modules are: ITIL® 4 Strategist: Direct, Plan and Improve and ITIL® 4 Leader: Digital and IT Strategy.
ITIL® SL recognizes the value of ITIL®, not just for IT operations, but for all digitally-enabled services. Becoming an ITIL® 4 Strategic Leader demonstrates that the you have a clear understanding of how IT influences and directs business strategy.
ITIL® 4 實踐經理認證系列
ITIL® 4 最新的基於實踐的模組提供更短、更靈活的培訓,並提供捆綁、混合和匹配模組的機會。
管理實務被定義為一組為執行工作或實現目標而設計的組織資源。
ITIL® 管理實務總共有 34 個,代表了該框架的一些最實用的資源。我們根據實務指南從 ITIL® 4 Foundation 涵蓋的管理實務開始。這些實踐也透過基於 ITIL® 4 成熟度模型的能力模型的額外指導得到了豐富。
個人實踐課程面向想要證明和驗證其在特定實踐領域技能的專業人士。
ITIL® 4 專家:監控、支援與履行模組:
ITIL® 4 專家:規劃、實施與控制模組:
ITIL® 4 專家:協作、保證與改進模組:
個人實踐透過一日訓練提供,或捆綁並結合在為期 3 天的培訓中,並與課程中內建的實際作業相結合,以幫助您將所學到的知識應用到實際工作場景中。組合實作課程旨在驗證專業人士的技能和知識,以建立良好的跨實踐協作和有效的服務價值流。
目前提供三種組合實作課程:
要獲得 ITIL® 4 實踐經理稱號,您需要完成 5 項單獨實踐以及 ITIL® 專家:創建、交付和支援 模組,或者您需要完成為期 3 天的捆綁或組合模組以及 ITIL® 專家:創建、交付和支援 模組。
Source: PeopleCert