Peoplecert has recently announced the launch of the new ITIL® 4 certification scheme in Q2 and Q3 of 2023. The new modules include ITIL® Overview, two ITIL® Extension Modules: ITIL® Specialist Business Relationship Management and IT Asset Management, ITIL® Practice Manager, and ITIL® 4 Master designations. All new modules are highlighted in red.
*要获得实践经理称号,候选人必须获得 ITIL® MP CDS 证书和任何五项基于实践的认证,无论是单独的还是作为三门预捆绑课程之一。这些可能包括 ITAM 和 BRM 扩展模块或实践经理轨道中的任何实践。
**ITIL® 4 Master 将授予获得实践经理 (PM)、管理专业人员 (MP) 和战略领导者 (SL) 称号的候选人。
ITIL® 4 Overview
ITIL® 4 Overview is a new module that will provide an easy entrance to the world of Service Management based on ITIL® 4. This module is intended for senior management and pre-foundation employees, it is the first ITIL® module that does not require examination.
ITIL® Practice Manager
ITIL® Practice Manager is for any professional who wants to prove and validate their skills in the specific practice area. The combined practice workshops are for professionals aiming to establish a good cross-practice collaboration and effective service value streams. Learners can choose to go for 1 day training per individual practice or for 3 days per combined (5) practice workshops. “Monitor, Support & Fulfill” is already available, and other two combined practice workshops will be available in Q3 2023.
So, how do you achieve ITIL® 4 Practice Manager designation?
The first thing you will need to do is to pass ITIL® 4 Foundation certification, then you will need to pass ITIL®4 Create, Deliver and Support certification, because that is also a prerequisite and then you will need to pass any Five ITIL® practice certifications shown below.
Obviously, if you already have ITIL® 4 Managing Professional or ITIL® 4 Create, Deliver and Support certificate, you will only need to pass Any five practice-based certifications, either individually or as ONE of the three pre-bundled courses. These may include the ITAM and BRM extension modules or any practices from the Practice manager track.
ITIL® 4 Master
ITIL® 4 Master is the highest designation in the ITIL® world. There is no additional exam for ITIL® 4 Master. ITIL® 4 Master will be awarded to candidates who achieve the Practice Manager (PM), Managing Professional (MP), and Strategic Leader (SL) designations.
To learn more about ITIL®, click here.
ITIL® 研讨会
ITIL® 4 基础
ITIL® 4 Foundation 提供了将 ITIL® 嵌入日常工作实践的基础知识。
ITIL® 4 管理专业认证流
获得管理专家称号将为您提供成功运行 IT 支持的产品和服务的基本技能。
四个专业管理模块是:创建、交付和支持;推动利益相关者价值;高速 IT 以及指导、规划和改进。
ITIL® 4 实践经理认证系列
ITIL® 4 最新的基于实践的模块提供更短、更灵活的培训,并提供捆绑、混合和匹配模块的机会。
管理实践被定义为一组为执行工作或实现目标而设计的组织资源。
ITIL® 管理实践总共有 34 个,代表了该框架的一些最实用的资源。我们根据实践指南从 ITIL® 4 Foundation 中涵盖的管理实践开始。这些实践还通过基于 ITIL® 4 成熟度模型的能力模型的额外指导得到了丰富。
个人实践课程面向想要证明和验证其在特定实践领域技能的专业人士。
ITIL® 4 专家:监控、支持和履行模块:
ITIL® 4 专家:规划、实施和控制模块:
ITIL® 4 专家:协作、保证和改进模块:
个人实践通过一日培训提供,或者捆绑并结合在为期 3 天的培训中,并与课程中内置的实际作业相结合,以帮助您将所学到的知识应用到实际工作场景中。组合实践课程旨在验证专业人士的技能和知识,以建立良好的跨实践协作和有效的服务价值流。
目前提供三种组合实践课程:
要获得 ITIL® 4 实践经理称号,您需要完成 5 项单独实践以及 ITIL® 专家:创建、交付和支持 模块,或者您需要完成为期 3 天的捆绑或组合模块以及 ITIL® 专家:创建、交付和支持 模块。
Source: PeopleCert Partner Meetup 4