敏捷化

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ITIL® 4 專家:高速 IT

港幣 13,800.00

ITIL® 4 Specialist: High Velocity IT Certification Prep Workshop
Duration: 3-days (21 hours)
Training, Certification exam voucher (1st attempt), eBook and Official Training Materials Learner Kit included.
語言: 英語 / 國語 / 粵語
遠距現場講師指導的互動式認證培訓

額外資訊

工作家庭

開發營運 SRE

角色

Developer/Tester, Service Mgr/Sys Admin

能力水平

中間的

工作坊類別

Agile Service Management

工作坊描述

The ITIL® 4 Specialist: High Velocity IT module delves into the intersection of business and IT, offering candidates a specialized understanding of how digital organizations and operating models navigate a swiftly evolving environment.

By distinguishing between IT transformation and digital transformation, this module empowers candidates to identify fresh opportunities for digital investment, ultimately driving significant business enablement. With a focus on embedding effective digital services at its core, the module equips candidates with the essential tools to enhance their skills for the digital era. Simultaneously, it enables organizations to make strategic investments aligned with and surpassing business goals.

Encouraging IT and digital professionals to refine their abilities and elevate the speed and quality of service delivery, the module concentrates on creating enhanced value by advocating new working methods and challenging conventional thinking. It incorporates cutting-edge digital technology to optimize end-user services and implement design thinking, facilitating the construction of sophisticated yet adaptable systems.

Encompassing a spectrum of innovative working methods, including DevOps practices and Lean and Agile approaches, the module is designed to bridge the gap between development and operational practices. Its goal is to best support digital delivery, spanning optimization to radical transformation.

涵蓋的主題

  • Introduction
  • HVIT Overview
  • Digital Product Lifecycle
  • Guiding Principles and Models
  • Achieving Value
  • 概括
  • Sample Exams

學習目標

ITIL® 4 Specialist: High Velocity IT holders are professionals: 

  • who can demonstrate understanding and practical skills of the ways in which digital organisation and digital operating models function.
  • who have sufficient understanding and application of ITIL® 4 to high-velocity IT and digital transformation environments.

先決條件

  • ITIL® 4 Foundation or ITIL® 4 Managing Professional Transition Certificate
  • Training through an Accredited Training Organization

Examination Details

  • Duration: 90 minutes (non-native English speakers will receive an additional 15 minutes). 
  • 40 questions per paper. Each question is worth one mark.
  • 28 marks (70%) or more required to pass (out of 40)
  • Exam Format: Multiple Choice
  • Exam Location: Anytime and anyplace with PeopleCert Online Proctoring / paper based exam
  • Closed book exam.

專業發展單位 (PDU)

專業發展單位 (PDU)

  • Attendees may be eligible to apply for 21 PDUs toward their continuing education requirements with the Project Management Institute (PMI) for PMP®, PgMP®, and PMI-ACP® certifications.

What is included?

  • Certification Exam voucher/paper based exam (1st attempt)
  • Digital Core Guidance (ebook)
    • The eBook acts as a valuable source for candidates in their day-to-day work, long after their exam has finished. It becomes available in the candidate’s PeopleCert account upon exam purchase and includes several features like annotation, highlighting, etc.
  • Official Training Materials Learner Kit
    • From 23 May 2023,  your exam voucher will also include the Learner Kit from PeopleCert’s Official Training Materials.  This kit is intended to support the training you are undertaking to prepare for the exam.  The kit comprises a Learner Workbook and a Quick Reference Guide that have been designed to reinforce your learning and are intended to be valuable revision aids.

Certification Renewal

Starting 2023, all PeopleCert Global Best Practice certifications will need to be renewed after 3 years.

There are three pathways to renew the certificate:

1) Retake the same exam: You can choose to renew your certification by re-taking and passing your original exam. The renew by date for your certification will then be extended for three years. Or

2) Attend another ITIL® certification workshop and get certified: You can choose to renew your certification by attending another workshops and passing an exam within the same Product Suite. The renew by date for all of your certifications within that Product Suite will be extended for three years. Or

3) Collect and log CPD points: An active MyAxelos subscription is required. For each Product Suite, you will need to submit at least 20 CPD points each year, across different CPD categories, for 3 years consecutively. At the end of this period, the certification renew by date will then be extended by 3 years, and the cycle will repeat. More information on the CPD pathway can be found here.

關於 ITIL® 4

主要事實

ITIL® 4 認證計劃

ITIL® 4 基礎是所有實務經理、專業管理者、策略領導者認證的先決條件。這是認證跨職能多學科團隊和專業人員的第一步。專業人員必須先獲得 ITIL® 4 Foundation 認證,然後才能完成認證計劃的其餘部分。

ITIL® 是敏捷服務管理中使用最廣泛的指南。它透過將現代和新興實踐與既定且經過驗證的專業知識相結合,確保現有工作方式的連續性。 ITIL® 4 最佳實踐模組有助於優化數位技術,與消費者共同創造價值、推動業務策略並擁抱數位轉型。

*要獲得實踐經理稱號,候選人必須獲得 ITIL® MP CDS 證書和任何五項基於實踐的認證,無論是單獨的還是作為三門預捆綁課程之一。這些可能包括 ITAM 和 BRM 擴充模組或實踐經理軌道中的任何實踐。

**ITIL® 4 Master 將授予獲得實踐經理 (PM)、管理專業人員 (MP) 和策略領導者 (SL) 頭銜的候選人。

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關於

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