Project Negotiation Skills
Duration: 1 day
Language: English / Putonghua / Cantonese
Remote live instructor-led interactive training
Additional Information
Workshop Description
Achieving project objectives is the mission for project managers. There includes meeting project timeline, gross margin, and quality of work. Unfortunately, surprises come out every day which bring in tension. When project manager deals with tension, it is likely to scarify customer’s satisfaction. A successful project manager always pre-states the scope of work and freezes it to avoid confusion.
If everything keeps unchanged, what is the room of negotiation?
Shall we start negotiation with stakeholders when problem is small or large?
How can we reach agreement?
Negotiation can be a problem-solving technique, conflict or even battle! This workshop helps professionals to negotiate without giving in.
Audience
Project Managers and stakeholders
Client facing roles in projects
PMP® aiming at gaining PDU
Non-PMP® Certified who wants to learn the PMBOK® Guide
Topics Covered
Room of Negotiation
Rules of Negotiation
Negotiation Dimensions
Negotiation Behaviors
Concession Strategies
Planning Worksheet
Learning Objectives
Upon completion of this workshop, you will be able to:
Know the negotiation dimension
Define the room of negotiation and the strategies
Prepare questions to collect useful information
Explore negotiables to achieve mutual agreement
Develop concession plan while maintain customer satisfaction