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專案談判技巧

專案談判技巧
持續時間:1 天
語言: 英語 / 國語 / 粵語
遠距現場講師指導的互動培訓

額外資訊

工作坊描述

Achieving project objectives is the mission for project managers. There includes meeting project timeline, gross margin, and quality of work. Unfortunately, surprises come out every day which bring in tension. When project manager deals with tension, it is likely to scarify customer’s satisfaction. A successful project manager always pre-states the scope of work and freezes it to avoid confusion.

  • If everything keeps unchanged, what is the room of negotiation?
  • Shall we start negotiation with stakeholders when problem is small or large?
  • How can we reach agreement?

Negotiation can be a problem-solving technique, conflict or even battle! This workshop helps professionals to negotiate without giving in.

觀眾

  • Project Managers and stakeholders
  • Client facing roles in projects
  • PMP®旨在獲得PDU
  • Non-PMP® Certified who wants to learn the PMBOK® Guide

涵蓋的主題

  • Room of Negotiation
  • Rules of Negotiation
  • Negotiation Dimensions
  • Negotiation Behaviors
  • Concession Strategies
  • Planning Worksheet

學習目標

完成本次研討會後,您將能夠:

  • Know the negotiation dimension
  • Define the room of negotiation and the strategies
  • Prepare questions to collect useful information
  • Explore negotiables to achieve mutual agreement
  • Develop concession plan while maintain customer satisfaction
  • Achieve desirable results rather than walk out

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