ITIL® 4 Practitioner: Change Enablement

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ITIL® 4 Practitioner: Change Enablement

HKD 4,685.00

ITIL® 4 Practitioner: Change Enablement Certification Prep Workshop
Duration: 1 day (7 hours)
Training, Certification exam voucher (1st attempt), eBook and Official Training Materials Learner Kit included.
Language: English / Putonghua / Cantonese
Remote live instructor-led interactive certification training

Additional Information

Job family	DevOps SRE
Roles	Developer/Tester, Service Mgr/Sys Admin
Competence Level	Intermediate
Workshop Category	Agile Service Management

Workshop Description

The ITIL® 4 Practitioner: Change Enablement practice module offers best practice guidance on optimizing the success of service and product changes. It achieves this by ensuring accurate risk assessments, authorizing changes for progression, and effectively managing the change schedule.

This module is tailored for IT professionals seeking to validate their skills in the specialized practice of Change Enablement. Individuals can showcase their comprehension and application of key concepts, principles, values, and challenges within this practice, operating at both strategic and operational levels. This validation enhances their ability to maximize the value of the Change Enablement practice in their day-to-day work.

The individual practices are offered through one-day training or bundled and combined in 3-day training with practical assignments built into the workshop, to help you apply what you’ve learned in real-life work scenarios. The combined practice workshop is aimed towards validating the skills and knowledge of professionals seeking to establish a good cross-practice collaboration and effective service value streams.

The ITIL® 4 Practitioner: Change Enablement practice is part of the ITIL® 4 Specialist: Plan, Implement and Control combined practice module.

ITIL® 4 Specialist: Plan, Implement and Control modules:

Topics Covered

Introduction to Change Enablement Practice
Value Streams and Processes
Organizations and People
Information and Technology
Partners and Suppliers
Change Enablement Capability Development
Summary
Sample Exams

Learning Objectives

Ensure that changes and their components are realised in an effective, safe, controlled and timely manner to meet stakeholders’ change-related expectations and needs
Minimise the negative impacts of change
Balance effectiveness, throughput, governance, compliance and risk control for all changes in the defined scope
Be adaptive to meet the needs of various approaches to change development
Measure, assess and develop the Change Enablement practice capability in their organisation by using the ITIL® Maturity Model.

Prerequisites

ITIL® 4 Foundation or ITIL® 4 Managing Professional Transition Certificate
Training through an Accredited Training Organization

Examination Details

Duration: 30 minutes (non-native English speakers will receive 15 additional minutes).
20 questions per paper. Each question is worth one mark.
13 marks (65%) or more required to pass (out of 20)
Exam Format: Multiple Choice
Exam Location: Anytime and anyplace with PeopleCert Online Proctoring / paper based exam
Closed book exam.

Professional Development Units (PDUs)

Attendees may be eligible to apply for 7 PDUs toward their continuing education requirements with the Project Management Institute (PMI) for PMP®, PgMP®, and PMI-ACP® certifications.

What is included?

Certification Exam voucher/paper based exam (1st attempt)
Digital Core Guidance (ebook)
- The eBook acts as a valuable source for candidates in their day-to-day work, long after their exam has finished. It becomes available in the candidate’s PeopleCert account upon exam purchase and includes several features like annotation, highlighting, etc.
Official Training Materials Learner Kit
- From 23 May 2023, your exam voucher will also include the Learner Kit from PeopleCert’s Official Training Materials. This kit is intended to support the training you are undertaking to prepare for the exam. The kit comprises a Learner Workbook and a Quick Reference Guide that have been designed to reinforce your learning and are intended to be valuable revision aids.

Certification Renewal

Starting 2023, all PeopleCert Global Best Practice certifications will need to be renewed after 3 years.

There are three pathways to renew the certificate:

1) Retake the same exam: You can choose to renew your certification by re-taking and passing your original exam. The renew by date for your certification will then be extended for three years. Or

2) Attend another ITIL® certification workshop and get certified: You can choose to renew your certification by attending another workshops and passing an exam within the same Product Suite. The renew by date for all of your certifications within that Product Suite will be extended for three years. Or

3) Collect and log CPD points: An active MyAxelos subscription is required. For each Product Suite, you will need to submit at least 20 CPD points each year, across different CPD categories, for 3 years consecutively. At the end of this period, the certification renew by date will then be extended by 3 years, and the cycle will repeat. More information on the CPD pathway can be found here.

About ITIL® 4

Key Facts

ITIL® 4 Certification Scheme

ITIL® 4 Foundation is the pre-requisite for all the Practice Manager, Managing Professional, Strategic Leader certifications. It is the first step for certifying cross-functional multidisciplinary teams and professionals. Professionals must be certified in ITIL® 4 Foundation before they can progress through the rest of the certification scheme.

ITIL® is the most widely used guidance in agile service management. It ensures continuity with existing ways of working by integrating modern and emerging practices with established and proven know-how. ITIL® 4 best practice modules helps to optimize digital technologies to co-create value with consumers, drive business strategy, and embrace digital transformation.

*To be awarded the Practice manager designation, a candidate must achieve ITIL® MP CDS certificate and Any five practice-based certifications, either individually or as ONE of the three pre-bundled courses. These may include the ITAM and BRM extension modules or any practices from the Practice manager track.

**ITIL® 4 Master will be awarded to candidates who achieve the Practice Manager (PM), Managing Professional (MP), and Strategic Leader (SL) designations.

About us

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All our workshops are rigorously reviewed by an accreditation body prior to publication. You can rest assured that you are receiving the highest quality training at an affordable price.

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