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ITIL® 4 Specialist: High Velocity IT

HKD 13,800.00

ITIL® 4 Specialist: High Velocity IT Certification Prep Workshop
Duration: 3-days (21 hours)
Training, Certification exam voucher (1st attempt), eBook and Official Training Materials Learner Kit included.
Language: English / Putonghua / Cantonese
Remote live instructor-led interactive certification training

Additional Information

Job family

DevOps SRE

Roles

Developer/Tester, Service Mgr/Sys Admin

Competence Level

Intermediate

Workshop Category

Agile Service Management

Workshop Description

The ITIL® 4 Specialist: High Velocity IT module delves into the intersection of business and IT, offering candidates a specialized understanding of how digital organizations and operating models navigate a swiftly evolving environment.

By distinguishing between IT transformation and digital transformation, this module empowers candidates to identify fresh opportunities for digital investment, ultimately driving significant business enablement. With a focus on embedding effective digital services at its core, the module equips candidates with the essential tools to enhance their skills for the digital era. Simultaneously, it enables organizations to make strategic investments aligned with and surpassing business goals.

Encouraging IT and digital professionals to refine their abilities and elevate the speed and quality of service delivery, the module concentrates on creating enhanced value by advocating new working methods and challenging conventional thinking. It incorporates cutting-edge digital technology to optimize end-user services and implement design thinking, facilitating the construction of sophisticated yet adaptable systems.

Encompassing a spectrum of innovative working methods, including DevOps practices and Lean and Agile approaches, the module is designed to bridge the gap between development and operational practices. Its goal is to best support digital delivery, spanning optimization to radical transformation.

Topics Covered

  • Introduction
  • HVIT Overview
  • Digital Product Lifecycle
  • Guiding Principles and Models
  • Achieving Value
  • Summary
  • Sample Exams

Learning Objectives

ITIL® 4 Specialist: High Velocity IT holders are professionals: 

  • who can demonstrate understanding and practical skills of the ways in which digital organisation and digital operating models function.
  • who have sufficient understanding and application of ITIL® 4 to high-velocity IT and digital transformation environments.

Prerequisites

  • ITIL® 4 Foundation or ITIL® 4 Managing Professional Transition Certificate
  • Training through an Accredited Training Organization

Examination Details

  • Duration: 90 minutes (non-native English speakers will receive an additional 15 minutes). 
  • 40 questions per paper. Each question is worth one mark.
  • 28 marks (70%) or more required to pass (out of 40)
  • Exam Format: Multiple Choice
  • Exam Location: Anytime and anyplace with PeopleCert Online Proctoring / paper based exam
  • Closed book exam.

Professional Development Units (PDUs)

Professional Development Units (PDUs)

  • Attendees may be eligible to apply for 21 PDUs toward their continuing education requirements with the Project Management Institute (PMI) for PMP®, PgMP®, and PMI-ACP® certifications.

What is included?

  • Certification Exam voucher/paper based exam (1st attempt)
  • Digital Core Guidance (ebook)
    • The eBook acts as a valuable source for candidates in their day-to-day work, long after their exam has finished. It becomes available in the candidate’s PeopleCert account upon exam purchase and includes several features like annotation, highlighting, etc.
  • Official Training Materials Learner Kit
    • From 23 May 2023,  your exam voucher will also include the Learner Kit from PeopleCert’s Official Training Materials.  This kit is intended to support the training you are undertaking to prepare for the exam.  The kit comprises a Learner Workbook and a Quick Reference Guide that have been designed to reinforce your learning and are intended to be valuable revision aids.

Certification Renewal

Starting 2023, all PeopleCert Global Best Practice certifications will need to be renewed after 3 years.

There are three pathways to renew the certificate:

1) Retake the same exam: You can choose to renew your certification by re-taking and passing your original exam. The renew by date for your certification will then be extended for three years. Or

2) Attend another ITIL® certification workshop and get certified: You can choose to renew your certification by attending another workshops and passing an exam within the same Product Suite. The renew by date for all of your certifications within that Product Suite will be extended for three years. Or

3) Collect and log CPD points: An active MyAxelos subscription is required. For each Product Suite, you will need to submit at least 20 CPD points each year, across different CPD categories, for 3 years consecutively. At the end of this period, the certification renew by date will then be extended by 3 years, and the cycle will repeat. More information on the CPD pathway can be found here.

About ITIL® 4

Key Facts

ITIL® 4 Certification Scheme

ITIL® 4 Foundation is the pre-requisite for all the Practice Manager, Managing Professional, Strategic Leader certifications. It is the first step for certifying cross-functional multidisciplinary teams and professionals. Professionals must be certified in ITIL® 4 Foundation before they can progress through the rest of the certification scheme.

ITIL® is the most widely used guidance in agile service management. It ensures continuity with existing ways of working by integrating modern and emerging practices with established and proven know-how. ITIL® 4 best practice modules helps to optimize digital technologies to co-create value with consumers, drive business strategy, and embrace digital transformation.

*To be awarded the Practice manager designation, a candidate must achieve ITIL® MP CDS certificate and Any five practice-based certifications, either individually or as ONE of the three pre-bundled courses. These may include the ITAM and BRM extension modules or any practices from the Practice manager track.

**ITIL® 4 Master will be awarded to candidates who achieve the Practice Manager (PM), Managing Professional (MP), and Strategic Leader (SL) designations.

Copyright © AXELOS Limited 2019. Used under permission of AXELOS Limited. All rights reserved.

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We are an Accredited Training Organization

All our workshops are rigorously reviewed by an accreditation body prior to publication. You can rest assured that you are receiving the highest quality training at an affordable price.

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