The ITIL® 4 Specialist: Collaborate, Assure and Improve combined practice module is for IT professionals aiming to establish a good cross-practice collaboration and effective service value streams. The individuals can demonstrate their understanding and application of the concepts covered in the five ITIL® Management Practices at both strategic and operational levels maximizing value from these Practices. The aim is to provide you with an understanding of the key concepts, processes and roles of the Collaborate, Assure, and Improve (CAI) practices.
These are namely:
The individual practices are offered through one-day training or bundled and combined in 3-day training with practical assignments built into the workshop, to help you apply what you’ve learned in real-life work scenarios. The combined practice workshop is aimed towards validating the skills and knowledge of professionals seeking to establish a good cross-practice collaboration and effective service value streams.
Prerequisites:
So, why not learn ITIL® 4 and apply its methods and principles in your organization?
Remote with live instructor-led interactive training.
Training, eBook, Official Training Materials and Certification Exam price are included. Group discounts available.
For details, please refer to https://agilizing.com/workshop/itil-4-specialist-collaborate-assure-and-improve/
Workshop dates:
June 15 – June 17, 2024 from 9:00 am to 5:00pm GMT (+8).
Total training hours: 21 hours.