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ITIL®

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241012 ITIL® 4 Specialist: Monitor, Support and Fulfil (MSF)- 3 days

Online/Virtual , Hong Kong

The ITIL® 4 Specialist: Monitor, Support and Fulfil combined practice module is for IT professionals aiming to establish a good cross-practice collaboration and effective service value streams. The individuals can […]

241026 ITIL®4 Foundation – 2 days

Online/Virtual , Hong Kong

ITIL® 4 Foundation combines existing ways of working and Agile ways of working, providing you the necessary Agile Service Management emerging practices while applying the ITIL® Framework. ITIL® 4 best practice […]

241109 ITIL®4 Specialist: Drive Stakeholder Value (DSV) – 3 days

Online/Virtual , Hong Kong

The ITIL® 4 Specialist: Drive Stakeholder Value module comprehensively addresses various forms of engagement and interaction between service providers and their customers, users, suppliers, and partners. This module empowers candidates […]

241116 ITIL® 4 Specialist: Plan, Implement and Control (PIC)- 3 days

Online/Virtual , Hong Kong

The ITIL® 4 Specialist: Plan, Implement and Control combined practice module is for IT professionals aiming to establish a good cross-practice collaboration and effective service value streams. The individuals can […]

241207 ITIL®4 Foundation – 2 days

Online/Virtual , Hong Kong

ITIL® 4 Foundation combines existing ways of working and Agile ways of working, providing you the necessary Agile Service Management emerging practices while applying the ITIL® Framework. ITIL® 4 best practice […]

241214 ITIL® 4 Specialist: Monitor, Support and Fulfil (MSF)- 3 days

Online/Virtual , Hong Kong

The ITIL® 4 Specialist: Monitor, Support and Fulfil combined practice module is for IT professionals aiming to establish a good cross-practice collaboration and effective service value streams. The individuals can […]

241221 ITIL®4 Specialist: Create, Deliver and Support (CDS) – 3 days

Online/Virtual , Hong Kong

The ITIL® 4 Specialist Create, Deliver, and Support module delves into the foundational service management activities, extending the existing boundaries of ITIL® to encompass the creation of services. This module […]

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