The ITIL® 4 Specialist: Monitor, Support and Fulfil combined practice module is for IT professionals aiming to establish a good cross-practice collaboration and effective service value streams. The individuals can demonstrate their understanding and application of the concepts covered in the five ITIL® Management Practices at both strategic and operational levels maximizing value from these Practices. The aim is to provide you with an understanding of the key concepts, processes and roles of the Monitor, Support, and Fulfil (MSF) practices.
These are namely:
The individual practices are offered through one-day training or bundled and combined in 3-day training with practical assignments built into the workshop, to help you apply what you’ve learned in real-life work scenarios. The combined practice workshop is aimed towards validating the skills and knowledge of professionals seeking to establish a good cross-practice collaboration and effective service value streams.
Prerequisites:
So, why not learn ITIL® 4 and apply its methods and principles in your organization?
遠端進行現場講師指導的互動培訓。
Training, eBook, Official Training Materials and Certification Exam price are included. Group discounts available.
詳情請參閱 https://agilizing.com/workshop/itil-4-specialist-monitor-support-and-fulfil/
研討會日期:
April 13 – April 15, 2024 from 9:00 am to 5:00pm GMT (+8).
Total training hours: 21 hours.