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AIOps Foundation℠

HKD 9,900.00

Certified AIOps Foundation℠ 
Duration: 2-days
Language: English
Remote live instructor-led interactive certification training

Additional Information

Job family

DevOps SRE


Architect, Developer/Tester, Service Mgr/Sys Admin

Competence Level


Workshop Category

Agile DevOps SRE

Workshop Description

The rapid growth of the IT industry, fueled by core technologies such as big data and machine learning, has made AIOps a relevant concept in today’s IT landscape. AIOps leverages these technologies to efficiently collect and aggregate large volumes of data.

The AIOps Foundation program focuses on providing comprehensive knowledge about AIOps, including its origins, the history of the term, and the technological context in which it has evolved. Participants will gain insights into the processes involved in integrating big data analytics, machine learning algorithms, automation, and optimization into a unified platform. This certification emphasizes essential principles, foundational concepts, and the core technologies of AIOps, namely big data and machine learning. By obtaining this certification, candidates demonstrate their understanding of how digital transformation and the advancements in machine learning have propelled AIOps to become an indispensable tool in the IT Operational landscape.

Core technologies of machine learning and big data will be addressed, as well as the basic concepts of artificial intelligence, different types of machine learning models that can be implemented, and the relationship between AIOps and MLOps, DevOps, and Site Reliability.

AIOps Practitioners play a crucial role in delivering business value to customers. They leverage artificial intelligence in operations, empowering DevOps and engineering teams to create reliable and secure application environments and software systems.


We are co-marketing with Altkom academia to deliver the workshop.


  • Anyone focused on IT Operations ​
  • Anyone interested in software in today’s IT landscape
  • AIOps Architects and Engineers​
  • Business Managers, Stakeholders​
  • Cloud Engineers​
  • Data Engineers and Scientists
  • DevOps Engineers and Practitioners
  • IT Directors
  • IT Managers ​
  • IT Security Analysts
  • IT Team Leaders ​
  • Product Owners ​
  • Scrum Masters ​
  • Software Engineers ​
  • Site Reliability Engineers
  • System Integrators ​
  • AIOps Platform and Tool Providers

Benefits for Organizations

  • Understand the usual challenges and opportunities of applying AIOps in the organization
  • Understand the changes in mindset, collaboration, and skills for AIOps to be applied in the organization
  • Quantify outcomes of an AIOps implementation leveraging industry-standard metrics
  • Visualize the challenges, trends, and ethical considerations organizations might face while deploying an AIOps initiative

Benefits for Individuals

  • Understand general concepts of big data and artificial intelligence and how they relate to AIOps
  • A clear understanding of the history, origins, and current developments of AIOps
  • Recognize the relationship between AIOps and MLOps
  • Define and comprehend basic concepts and key principles within AIOps
  • Understand the effectiveness of AIOps deployment and possible benefits

Topics Covered

  • Module 1: AIOps Foundation
  • Module 2: AIOps in the Organization
  • Module 3: Core Technologies: Data
  • Module 4: Core Technologies: Machine Learning (ML)
  • Module 5: AIOps and Operations Metrics
  • Module 6: AIOps Use Cases and Organizational Mindset
  • Module 7: Evaluating AIOps Impact
  • Module 8: Implementing AIOps in the Organization

Learning Objectives

  • Develop a comprehensive knowledge of the historical background, origins, and current advancements in the field of AIOps.
  • Clearly define and grasp the fundamental concepts and key principles that underpin AIOps.
  • Gain a solid understanding of the core concepts of big data and artificial intelligence, and their direct relevance to AIOps.
  • Identify and comprehend the interplay between AIOps and MLOps, recognizing their interconnectedness and shared principles.
  • Evaluate the efficacy and potential benefits of deploying AIOps, and comprehend its impact on operational efficiency.
  • Recognize the necessary shifts in mindset, collaboration, and skill sets required to successfully implement AIOps within an organization.
  • Utilize industry-standard metrics to quantify and measure the outcomes achieved through implementing AIOps.
  • Understand the common challenges and opportunities associated with adopting AIOps in an organizational context.
  • Visualize and analyze the challenges, emerging trends, and ethical considerations that organizations may encounter when deploying an AIOps initiative.


Familiarity with IT terminology and IT related work experience are recommended.

Professional Development Units (PDUs)

Professional Development Units (PDUs)

  • Attendees may be eligible to apply for 14 PDUs toward their continuing education requirements with the Project Management Institute (PMI) for PMP®, PgMP®, and PMI-ACP® certifications.

Certification Exam

Successfully passing (65%) the 60-minute examination, consisting of 40 multiple-choice questions, leads to the AIOps Foundation Certificate. The certification is governed and maintained by the DevOps Institute, a member of the PeopleCert Group.

Learning Materials

  • 2 days of instructor-led training and exercise facilitation
  • Learner Manual (excellent post-class reference)
  • Participation in unique exercises designed to apply concepts
  • Sample documents, templates, tools and techniques
  • Access to additional value-added resources and communities.

Our Workshop Schedule

For us to inspect and adapt, please feel free to let us know if you have any particular needs and suggestions on workshop schedule and timing, thanks!

You can also contact us for Corporate Trainings.

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