Product Manager, Product Owner, Business Analyst, Designer, Project Manager
Competence Level
Foundation
Workshop Category
Agile Product Management
Workshop Description
This Design Thinking Foundation workshop is designed to introduce the fundamentals of Design Thinking, including Human Centered Design philosophy, the Design Thinking Process and Design Method, which are the keys to implement Design Thinking for innovation. We will explore the 5-steps of Design Thinking Process, how it guides us through from Problem Owning to Designing a winning Value Proposition. Participants will understand what are the design methods categories and what are the corresponding design methods. Lastly, we’ll understand the integration of customer centricity and design thinking with the persona canvas, empathy map, customer journey, and user journey mapping.